Terms of Service
Autumn Lake Healthcare
Effective Date: December 1, 2025
1. Agreement to Terms
Welcome to Autumn Lake Healthcare. These Terms of Service (“Terms”) govern your access to and use of the website located at autumnlakehealthcare.com (the “Website”) and any services, content, features, or functionality offered through the Website (collectively, the “Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.
These Terms constitute a legally binding agreement between you and Autumn Lake Healthcare (“we,” “us,” or “our”). Please read them carefully before using our Website or Services.
2. Description of Services
Autumn Lake Healthcare maintains a network of skilled nursing and rehabilitation care centers dedicated to providing clinical excellence and compassionate care. Our Website provides information about our facilities, services, care philosophy, and contact information. The Website is intended for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
3. Medical Disclaimer
IMPORTANT: The content on this Website is provided for general informational purposes only and does not constitute medical advice. Nothing on this Website is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.
If you think you may have a medical emergency, call your doctor, go to the nearest emergency department, or call 911 immediately. Autumn Lake Healthcare does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Website. Reliance on any information provided by the Website is solely at your own risk.
4. User Eligibility
By using this Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of another individual, such as a patient or family member, you represent that you have the authority to agree to these Terms on their behalf.
5. User Conduct
You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to: use the Website in any way that violates any applicable federal, state, local, or international law or regulation; use the Website to transmit any material that is defamatory, obscene, fraudulent, or otherwise objectionable; attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website; use any automated device, script, or means to access the Website for any purpose without our express written permission; interfere with or disrupt the Website or servers or networks connected to the Website; introduce any viruses, trojan horses, worms, or other malicious code; or collect or harvest any personally identifiable information from the Website without authorization.
6. Intellectual Property Rights
The Website and its entire contents, features, and functionality, including but not limited to all text, graphics, logos, images, photographs, video, audio, and the design, selection, and arrangement thereof, are owned by Autumn Lake Healthcare, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Website without our prior written consent, except for temporary storage in your web browser’s cache and printing pages for personal, non-commercial use.
7. Privacy
Your privacy is important to us. Our collection and use of personal information in connection with your use of the Website is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
8. Third-Party Links and Content
The Website may contain links to third-party websites, resources, or services that are not owned or controlled by Autumn Lake Healthcare. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Autumn Lake Healthcare shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
9. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AUTUMN LAKE HEALTHCARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the content on the Website in terms of accuracy, reliability, or otherwise.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTUMN LAKE HEALTHCARE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Autumn Lake Healthcare and its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: your use of the Website; your violation of these Terms; your violation of any third-party rights, including intellectual property or privacy rights; or any claim that your use of the Website caused damage to a third party.
12. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Maryland, without giving effect to any choice or conflict of law provision or rule. Any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be instituted exclusively in the federal or state courts located in Maryland, and you consent to the personal jurisdiction of such courts.
13. Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue any remedies available at law or in equity.
14. Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least thirty (30) days’ notice prior to any new terms taking effect by posting the updated Terms on the Website with a revised “Effective Date.” Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
15. Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
16. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Autumn Lake Healthcare regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter hereof.
18. Contact Information
If you have any questions about these Terms of Service, please contact us:
Autumn Lake Healthcare
Legal Department
Website: autumnlakehealthcare.com
Email: legal@autumnlakehealthcare.com
Thank you for choosing Autumn Lake Healthcare.